Burnt-out room with charred furniture, debris and soot-blackened walls

SERVICE

Fire damage restoration with care

As general contractor, we coordinate securing, cleaning, strip-out and rebuilding. Specialist contractors from our network carry out the work; we plan and supervise.

FIRE DAMAGE RESTORATION BERLIN

Back on firm ground after the fire

Besides charred building components, a fire leaves soot, smoke and fire-fighting water. These can penetrate deep into the structure and, if not properly treated, have consequences for a long time. Fire damage restoration therefore has to be done carefully.

We take on the restoration as general contractor and proceed methodically: secure, strip out, clean, restore. Specialist contractors from our network carry out the work; we manage and supervise them. In doing so, we assess what can be kept and what has to be replaced.

With fire damage, every day counts: get in touch as early as you can, so that we can work out the next steps together.

SCOPE OF SERVICES

From securing the property to rebuilding

  1. Securing the property

    We have the building and the affected areas secured, to limit consequential damage.

  2. Strip-out of damaged components

    Components damaged by fire or no longer structurally sound are stripped out in a controlled way and disposed of properly.

  3. Cleaning of soot and residues

    Walls, ceilings, floors and surfaces are cleaned of soot and fire residues.

  4. Odour neutralisation

    Fire odour settles into building components. The affected areas are treated to remove it permanently.

  5. Rebuilding

    Walls, ceilings, floors and surfaces are reinstated. We coordinate the trades required.

  6. Transparent documentation

    We document the damage and the measures taken. That makes it easier to liaise with your insurer.

Damage just happened?

The FAQ explains what to do first. Then call us or send us a message.

First steps

YOUR BENEFITS

Support when things go wrong

  • One point of contact

    In a stressful situation, you do not have to deal with many different parties. You have one contract and one point of contact, and we coordinate for you.

  • Professional reinstatement

    We have the building restored to a professional standard so that it can be used again.

  • Clear paperwork

    Proper documentation makes communication with your insurer and other parties easier.

  • Modernising while rebuilding

    If you wish, we include energy-efficiency improvements in the plans for the rebuild right from the start.

Frequently asked questions

What should I do straight after a fire?

Get yourself and others to safety and wait until the fire service has cleared the building. Do not enter damaged areas without clearance. Then inform your insurer and contact us. The sooner restoration begins, the more effectively consequential damage can be limited.

Can fire odour be removed completely?

In many cases, yes. The causes within the building component have to be treated, not just the surface. How well this succeeds depends on the type and duration of exposure. We assess the damage and tell you openly what is realistic.

How does liaison with my insurer work?

Settlement is between you and your insurer. We document the damage and our measures transparently, which makes liaison easier. Your insurer decides which costs are covered.

Do I have to move out while the work is under way?

That depends on the extent of the damage. With heavy soot contamination or extensive strip-out, the home is usually not usable. After the survey, we will tell you what to expect.

CONTACT

Let’s talk about your project.

Tell us briefly what it is about. We will get back to you and talk through the next steps, with no obligation and no jargon.

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